Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
We cannot hold a place before you apply. It’s essential to complete the application process first to secure a spot. This ensures that the property remains available on a fair and first-come, first-served basis. If you're interested, we recommend applying as soon as possible! -
Do I pay first month’s rent and last month’s rent with my security deposit?
Whether you need to pay both the first month’s rent and the last month’s rent along with your security deposit can depend on your credit. Typically, landlords assess your creditworthiness to determine the payment requirements. If you have strong credit, you might only need to pay the first month’s rent and the security deposit. However, with lower credit, landlords might request additional payments such as the last month’s rent upfront. -
How old do you have to be to apply?
You need to be at least 18 years old to apply. This is the minimum age requirement for entering into a rental agreement. If you have any other questions, feel free to ask! -
Is the deposit refundable?
The deposit is not refundable unless your application is not approved. If your application is approved, the deposit will be retained as part of the leasing process. If your application is not approved, the deposit will be refunded to you. Let me know if you have any other questions! -
Who needs a cosigner?
A person might need a cosigner if they do not have enough rental history or their income does not meet the requirement of 2.5 to 3 times the rent. A cosigner provides additional security to the landlord by guaranteeing the rent will be paid, helping the applicant meet the necessary criteria for approval. Let me know if you have any other questions! -
How do I pay rent?
You can pay your rent by logging into your tenant portal. Once logged in, you'll have access to all the necessary features to make your rent payment. If you have any trouble accessing the portal, feel free to reach out for assistance! -
I want to get a pet. What do I do?
If you want to get a pet, the first step is to contact your property manager. They will then reach out to the property owner to see if pets are allowed. It's important to get approval before bringing a pet into your home to ensure you comply with your lease terms. If you have any other questions, feel free to ask! -
I want to move out, but my roommate wants to stay. What do I do?
If you want to move out but your roommate wants to stay, you have a few options to consider:
- Discuss with Your Roommate: Have a conversation with your roommate to come to a mutual agreement on how to handle the situation.
- Contact the Property Manager: Inform your property manager about your intention to move out. They can provide guidance on the necessary steps to update the lease agreement.
- Find a Replacement: You might need to find a replacement tenant to take over your lease. This will ensure that both you and your roommate are not liable for the rent. Make sure to get approval from the landlord for the new tenant.
- Release of Liability: If your roommate is staying, you can request a release of liability from the landlord. This means that you would no longer be responsible for the rent once the landlord agrees and the proper paperwork is signed.
- Legal Advice: If you're unsure about your rights and responsibilities, consider seeking legal advice to ensure you handle the situation correctly.
Remember, clear communication with all parties involved is key to a smooth transition. If you need further assistance, feel free to ask!
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My lease expiration is coming and I want to move out. What do I do?
If your lease expiration is approaching and you want to move out, you need to provide a 30-day notice. Here are the steps to follow:
- Discuss with Your Roommate: Have a conversation with your roommate to come to a mutual agreement on how to handle the situation.
- Contact the Property Manager: Inform your property manager about your intention to move out. They can provide guidance on the necessary steps to update the lease agreement.
- Find a Replacement: You might need to find a replacement tenant to take over your lease. This will ensure that both you and your roommate are not liable for the rent. Make sure to get approval from the landlord for the new tenant.
- Release of Liability: If your roommate is staying, you can request a release of liability from the landlord. This means that you would no longer be responsible for the rent once the landlord agrees and the proper paperwork is signed.
- Legal Advice: If you're unsure about your rights and responsibilities, consider seeking legal advice to ensure you handle the situation correctly.
By following these steps, you can ensure a smooth transition out of your current rental. If you have any other questions, feel free to ask!
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Who is responsible for paying for repairs & maintenance requests?
For repairs and maintenance requests, the tenant is responsible for any repairs that cost under $200.00. This means that if something needs fixing and the cost is below this amount, the tenant should cover the expense. For repairs that exceed this amount, the landlord typically handles the payment. It's always a good idea to review your lease agreement for specific details about maintenance responsibilities. If you have any other questions or need further clarification, feel free to ask!